Last week one of our admins in a remote location came across an odd issue. They were not able to send a remote assistance request (msra.exe /offerra <pcname>) to an employee that needed some help. They tried other computers and everything was working. They tried it again with a different account that has admin permissions on the target (first) machine and that worked too.
Our helpdesk checked all the permissions but was not able to find any faults. A coworker of mine checked everything again but also was not able to find any configuration issues. Everything looked like it was supposed to.
