Showing posts with label Hardware. Show all posts
Showing posts with label Hardware. Show all posts

2020-02-10

[Hardware] Fujitsu Esprimo Q958 will not power down with USB device connected


A couple of months ago, around August-September I believe, we got a new model of Fujitsu Mini-PCs – the Esprimo Q958. We had already been using the Q957 without any troubles for a while so we did not expect to face any problems with this new iteration either. Besides a newer CPU generation (Core i5 8th Gen compared to Core i5 7th Gen) nothing had really changed, we thought.

But soon after deploying a number of those new Fujitsu Esprimo Q958 machines to our users we got weird reports of machines not fully powering down when shutting down Windows.

The machines would simply stay powered on when you pressed the “Shut down” button in Windows. The machines would keep running, with power management disabled, and thus the CPU would soon get warmer and warmer, making the fan turn on to 100%, which in turn resulted in a lot of noise thanks to the very small fan.